Privacy Policy

At Maliboo, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and store your data. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your data.

By using our website, placing an order, or interacting with us in any way, you agree to the practices described below.

1. Information We Collect

We collect the following types of information when you browse or make a purchase through our site:

• Personal Information: Name, email address, billing and shipping address, phone number, and payment details.

• Order History: Products you’ve purchased or added to your cart.

• Technical Data: IP address, browser type, device info, and pages you view on our site.

• Marketing Preferences: Your communication preferences if you opt-in to emails or promotions.

We only collect data that’s necessary to provide our services and improve your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to customer service requests

• Improve our website and shopping experience

• Send marketing emails or offers (only if you’ve opted in)

• Prevent fraud and ensure secure transactions

We will never sell or rent your information to third parties.

3. Marketing & Communication

If you choose to subscribe to our emails or promotions, you may receive updates, product launches, offers, and content we think you’ll love. You can unsubscribe at any time by clicking the link at the bottom of any marketing email.

4. Cookies

Our website uses cookies to improve performance and enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our site.

You can disable cookies in your browser settings, but please note that some features of our site may not function properly without them.

5. Third-Party Services

We may share limited data with trusted third parties who help us operate our website, process payments, deliver orders, or send communications. These services are required to protect your information and only use it as necessary to support us.

Examples include:

• Payment processors (e.g. Stripe, PayPal)

• Shipping carriers

• Email marketing platforms

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data (where legally allowed)

• Withdraw consent for marketing communications at any time

To make a request, contact us at: hello@maliboo.co.uk

7. Data Security

We take data protection seriously. Your information is stored securely and handled with care. We use encrypted connections (SSL) and trusted platforms to keep your data safe.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have, we’ll delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. Continued use of our website means you accept the current version of the policy.

Last Updated: [01/04/2025]

10. Contact Us

Got questions about your privacy?
Reach out to us at: hello@maliboo.co.uk