Terms and Conditions

Welcome to Maliboo! By using our website, purchasing our products, or interacting with us in any way, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

These Terms and Conditions apply to all products and services offered by Maliboo. By accessing or using our website, you agree to be bound by these Terms and Conditions, including our Privacy Policy and any additional guidelines, terms, or rules posted on our site from time to time.

We reserve the right to update, amend, or change these Terms and Conditions at any time, and such changes will be reflected here. Any changes will be effective immediately upon posting, so please review them regularly.

2. Orders & Payments

• All prices on our website are listed in GBP (£) and are inclusive of VAT.

• By placing an order with Maliboo, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our discretion.

• Payment for orders must be made in full before we process and dispatch your order. We accept various payment methods, including credit/debit cards and PayPal.

• Once your order is confirmed, you will receive a confirmation email with the details of your purchase.

3. Shipping & Delivery

• We offer free standard shipping on all UK orders over £30. For orders under £30, shipping fees will be applied at checkout.

• Maliboo aims to dispatch all orders within 2-3 business days. Delivery times may vary depending on your location but typically range from 3-5 business days from dispatch.

• We are not responsible for delays caused by external factors, such as courier delays, customs procedures, or events beyond our control.

4. Returns & Refunds

• Returns: You may return any unopened and unused items within 14 days of receiving your order for a refund. For more details, please refer to our Returns Policy.

• Refunds: Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days. Refunds will exclude any shipping charges unless the item is faulty or damaged.

• Damaged or Faulty Items: If your products arrive damaged or defective, please contact us immediately. We will provide a replacement or issue a refund based on the condition of the items.

5. Intellectual Property

All content on the Maliboo website, including text, images, logos, graphics, and product designs, is the property of Maliboo and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without explicit permission.

6. Product Availability & Descriptions

While we make every effort to ensure that our products are available, occasionally items may go out of stock. We reserve the right to limit the quantity of products available for sale, and we do not guarantee the availability of any product listed on the website.

Product descriptions, images, and prices are provided as accurately as possible, but we do not guarantee that they are error-free. Maliboo reserves the right to update or modify any product details at any time without prior notice.

7. Privacy & Security

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information when you interact with us or make a purchase.

8. Limitation of Liability

To the fullest extent permitted by law, Maliboo is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website. This includes, but is not limited to, any damage, injury, or loss of profits, data, or other intangible losses resulting from product use or the inability to access our website.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms and Conditions, or if you need to contact us for any reason, please reach out to us at:

Email: hello@maliboo.co.uk
Phone: 07312119700

By using our website or purchasing our products, you acknowledge that you have read and agreed to these Terms and Conditions.